I love your article, it's very informative. Every business minded individual should adapt this philosophy and it's true that It is five to ten times more costly to acquire a new client than retain a current one.
You're right. It really is important that we maintain a good relationship with our clients. Just like what Harvard Business Review said "Cutting defections in half will more than double a company's growth rate".
Winning back lost clients
I love your article, it's very informative. Every business minded individual should adapt this philosophy and it's true that It is five to ten times more costly to acquire a new client than retain a current one.
Winning back lost clients
You're right. It really is important that we maintain a good relationship with our clients. Just like what Harvard Business Review said "Cutting defections in half will more than double a company's growth rate".