I love this display. The company has flawed policies. The Cintiq 20/ slightly smaller than the 21, a good investment in time and a perfect way to integrate your drawing skills with production quality results. You can zoom in and draw, making detailed renderings with perfection and ease. It is still too heavy to place on your lap, but who wants a big heated screen on your lap anyway? The screen doesn't tilt totally 0-90 degrees, but it's adjustment stand is helpful when you get tired of standing over the tablet to presenting or using it upright. I pray that you don't receive a faulty screen, however. The technical specifications (when I sent mine in because there was a 3x1 pixel black area) include a 2mmx2mm abberation in either subpixel or foreign object (lodged under or inside the LCD screen) NOT covered by warrantee. Technical support stated that if it was just under the top surface, however, they would've been nice and remove it, but since it's in the LCD, no-go. I sent mine in (and had to pay for shipping) just to get it sent back with no fixes and a phone call of "It's within our spec, your object was only 1mm wide, not beyond the 2mm allowance that we have for warrantee." My friend who works for a major retailer had a dead pixel in her screen and sent it back for a brand new monitor! So, the LCD factory is able to get away with one thing and not another? I can still work on the tablet because it's more fluid and natural than either paper or tablet, however, I have a bitter taste in my mouth because it was such a big investment (over 2K with tax) on a tool and their QC is poor to accept a 2 few pixel-sized dots to be clearly visible in the center of my working screen. Once you see it, you can't ignore it! Maybe this is how they have such low return; they just lower their standards.
If it wasn't so much...
... I would want one right now. Maybe in five years it will be only 1/4 of a mortgage payment!
Hope you have a perfect screen
I love this display. The company has flawed policies. The Cintiq 20/ slightly smaller than the 21, a good investment in time and a perfect way to integrate your drawing skills with production quality results. You can zoom in and draw, making detailed renderings with perfection and ease. It is still too heavy to place on your lap, but who wants a big heated screen on your lap anyway? The screen doesn't tilt totally 0-90 degrees, but it's adjustment stand is helpful when you get tired of standing over the tablet to presenting or using it upright. I pray that you don't receive a faulty screen, however. The technical specifications (when I sent mine in because there was a 3x1 pixel black area) include a 2mmx2mm abberation in either subpixel or foreign object (lodged under or inside the LCD screen) NOT covered by warrantee. Technical support stated that if it was just under the top surface, however, they would've been nice and remove it, but since it's in the LCD, no-go. I sent mine in (and had to pay for shipping) just to get it sent back with no fixes and a phone call of "It's within our spec, your object was only 1mm wide, not beyond the 2mm allowance that we have for warrantee." My friend who works for a major retailer had a dead pixel in her screen and sent it back for a brand new monitor! So, the LCD factory is able to get away with one thing and not another? I can still work on the tablet because it's more fluid and natural than either paper or tablet, however, I have a bitter taste in my mouth because it was such a big investment (over 2K with tax) on a tool and their QC is poor to accept a 2 few pixel-sized dots to be clearly visible in the center of my working screen. Once you see it, you can't ignore it! Maybe this is how they have such low return; they just lower their standards.