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1

A few visuals

To help this article do more than preach to the choir, I think a few visuals of the issues you mention would be helpful.

2

Agree, but you goofed too!

What about all those "--" (dash-dashes)? Shouldn't they be
an "n" dash, or even an "m" dash?!! Doesn't type on the web
give you at least this option?

3

. . . and read it before you put an apostrophe in.

The only thing worse than an incorrectly formatted apostrophe is one that shouldn't be there in the first place. Those of us setting type need to familiarize ourselves with the proper usage of apostrophes for plurals, contractions, and possessives, and make sure we're doing our part to promote proper usage.

4

Amen to that

Typography is something that is often overlooked and almost never taught in a college's design programs these days...this is the biggest problem I see when reviewing portfolios. I myself have had to pick up things as i go along...can anyone recommend a good, solid book on typography?

5

My husband always thought I was crazy...

...now he notices these errors too!

We use freelancers often at my office. When I receive a resume with an inch or foot mark instead of quotations or an apostrophe, I put it in the "circular file"-- the trash. Graphic designers now do the job of typesetters, and their work should reflect that!

6

I agree... but as a self-taught designer, I have probably sinned

I would like to know more about contemporary typesetting and its finer details. What's a reliable source for the finer details of typesetting for both English and French typesetting in particular, and any other rules that might change when setting in Italian, German and Spanish?? Is there a complete bible of typesetting as it should be done today? Maybe this remedial training (as in a course of reading) could make the subject of another article.

7

Character Entities

It's been a hassle finding character references that reliably handle em dashes, open and close quotes, etc. on my web pages. I've found the decimal character references on "http://www.htmlhelp.com/reference/html40/entities/special.html" did the trick reliably on all the browsers I've checked so far and they also don't get singled out as "non-SGML" by the W3C Validator.

8

Still a problem with em dashes...

I understand the need for the double-dash in place of a true em dash because of incomptable browsers. But I believe the rule for an em dash is no spaces--just the em dash between the words.

There is an excellent article written by Peter K. Sheerin reviewing the rules for special characters and how to implement them on web pages at http://www.alistapart.com/stories/emen/

Keep up the good fight.
MW

9

It's not always our fault...and a recommended book

As a staff designer at a medium-sized print shop, I can testify that a lot of what you see out in the world -- a lot -- is not the work of designers, but of customers themselves. Much of what goes through our shop is actually customers' files (MS Publisher...grrr) cleaned up as best we can: brochures, newsletters, signs, the gamut.

Some of our clients don't mind being corrected, but a distressing number actually notice and get offended when you correct their punctuation. I'm talking about hyphens or double hyphens for em dashes ("the dashes are too long," I've heard), double spaces after periods, five spaces for indents, apostrophes in plural words that aren't possesive and on and on.

The sad fact is the people who pay the bills don't care. It's ulcer-inducing for sure.

For those looking for a book, try Robin Williams' "The Non-Designer's Type Book." Fun to read and browse.

10

bad typography

I totally agree that the errors are being made everyday - though I believe that most of the errors don't come from people with Graphic Design training, but from office administrators and their helpers that are acting as typographers and designers. We are combatting a loosing battle to the desktop publishing world. They use MS Word and Publisher - not bad programs - but just not made to do the extiensive job that needs to be done for printing. I have lost many jobs for companies having their employees do the work on company time (or many times on their own time because they don't have time during the day to get it done) - then come back and say "can you fix it?"

11

Typography Books

I think two of the best books on typography are "Stop Stealing Sheep & Find Out How Type Works" by Erik Spiekermann and E.M. Ginger and "The Elements of Typographic Style" by Robert Bringhurst. The former is a more basic introduction, but has entries that I still find useful; the latter is a much more in-depth and exhaustive guide, wonderfully written.

12

I am glad I am not alone!

Have railed against the prime mark used instead of Good Old Curly for some time (but now we see ads for monitors with inch marks that are really double quotes!!!!!)

13

Typography articles should be exemplary of proper typography

The typorgaphy articles by John D Berry are very informative however they should display proper typography. For instance, the use of double hyph's (--) in an elliptical thought should be replaced with an em dash (-). Also, it appears in each article that the hypenation is turned off making a very "hard" rag which retards readability and retention. However, I applaud the use of single spaces between sentence stops instead of "french spacing" (2 spaces) which has proliferated since the introduction of the PC some 20 yrs ago.

14

Let's go a step farther...

The comma call is on the money, but why the quotation marks? Seeing there's no dialog present, nor discernable, attributable monolog, nor a cite from a previous, recorded utterance, the quote marks are superfluous; unless the billboard is anthropomorphic.

15

Yay!

It's time someone said all of this. Wish attention to it could be more widespread.

16

even commercials show these errors!

I absolutely cringed when the latest Campbell Soup commercials aired with the famous tag line "M' M' Good!" with straight quotes! This from national ad agencies and running for months.
Yikes. I've seen them in car commercials too.
35 years of typesetting and I'm still learning. One other problem I constantly encounter is the comma or period outside the quote mark, whether single or double.
And how about the inconsistent paragraph indents combined with spaces between paragraphs or at the beginning of the text.
Scot Gaznier

17

Eat Your Own Dog Food (As It Were)

This is probably a cheap shot, John, but just look at your own web page. Double hypens instead of em-dashes, single and double typewriter quotes galore. If somebody does not begin doing it right, everyone will continue to do it wrong.

Karl-Peter Gottschalk
<http://radio.weblogs.com/0100271/>

18

thank you!

Thanks for a much-needed sermon! There's an excellent book on the subject of using type correctly, published by North Light Books. It's called Type Rules!, by Ilene Strizver. Available at howdesign.com.

19

A Dark Ages of Literacy?

Robin Williams' first book, "The Mac is not a Typewriter," addressed the issue long ago, but the problem won't go away. Once clients trusted to typographers, but now they seem to think they know more about copy editing and typesetting (and design) then the professionals they employ. Is it because the machine sits on their own desktop?

20

Typography

It's getting bad ... even in print. You expect some lattitude on the web, I guess, but even Newspapers and print ads misuse the apostrophe.

On a different note, I really enjoy how you have set up text pages so the ads and other blurbs disappear when using the scroll bar, and reappear when moving the cursor back to the body of the page. It makes for much easier reading of text-heavy pages.
I wish you'd discuss THAT technique soon!

Thanks for all you do,
Steve Bohne

21

You may have overlooked something.

Great article. However, I noticed a heavy usage of double hyphens in this story. Shouldn't you have actually used em dashes instead?

Tony A.
tonya@virtusgroup.com

22

yes and no...

At creativepro,com we standardized on the double-hyphen to avoid many of the problems we've encountered with wonky special characters showing up. Pages with em-dashes that appeared fine on my Mac would display strange substitutions when viewed on my PC, so we settled for a rather inelegant compromise.

Nonetheless, thanks for noticing.
Pamela Pfiffner, editor in chief

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