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1

Lino-Hell Saphir Ultra2 with XP Pro

I've recently tried to move my Saphir Ultra2 from a Win98 to a WinXP Pro machine. I used the same SCSI card and cable. The XP doesn't recognize the Saphir but does recognize the SCSI card. Any ideas? If there is an install CD or Floppy for the Saphir I haven't been able to find it. Am I missing something? Or, do I just need XP drivers? Any idea where I might find them?
Thank you for your time and attention.
Joe Butts
505-388-2826

2

Other unmentioned factors

While I agree wholeheartedly with what the author said, There are a few things I did not see that I have found to be major concerns with my desktop scanner.

We have an Epson Expression 1600. Sometime in the process of use I noticed that I was getting light strips about 1/16 t0 1/8 inch thick running vertically through the scans of bigger photos. This was not only distracting, but also a problem in using the scans, as they would need fixing to be able to use them as final art.

At first I thought this was coming from a hardware failure in the scanner. As I am a bit braver than I should sometimes be, I took apart the scanner and found that I had, in fact, gotten dust on the lens and the mirror. The light lines in the scans were the result of diffraction caused by the presence of dust. Apparently the scanner box is not fully sealed and allowed dust to contaminate. I have cleaned off the dust and used the scanner for a year since, with no further problems.

I can anticipate that others may have gotten the same problem, but assumed their scanner was beyond repair and replaced it.

In cleaning the glass platen, I found it useful to open the top about half way and initiate a preview scan. This seems to show very clearly-even beyond what is normally visible by inspecting the glass-where the smears and fingerprints may be. By alternately cleaning and preview scanning I get a 100% clean glass.

Vern
Designer
Digital Press
Burbank, CA

3

Deep cleaning -- the author responds

Vern:

I totally agree, cleaning the underside of platen, the mirror and even the light bulb are worthy projects. However, they are tasks for the very handy. While some scanners are straightforward to open and service, others are more difficult. And it's easy to introduce more dust, fingerprints etc. in the process!

I suggest people take a look at the online support section for their printers -- some scanners actually have instructions. Others may suggest service by an authorized repair facility, especially for expensive models.

daviD m.

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