The Photosmart Pro B8850 has a flaw. It should be recalled but the HP company is not doing any thing about this problem! I bought one about a year ago, and it printed very professional looking photos, except for the pizza wheel marks that are there in so many printers. But the photographs were acceptable because the marks are only seen at a certain light values and direction.
However, after a year of having the Photosmart Pro B8850, I notice that my photographs with hard black backgrounds were coming out with two shades of black one after the other, kind of looking like wave patterns or soft airbrushed horizontal lines. I tried to get rid of the problem by contacting HP. They ended up replacing my printer with another printer that was refurbished. However, when I printed on this other printer the lines came again. So I checked to see if it was my computer, and I printed using my lap top. Still the horizontal lines appeared. Then I printed on my small cheap cannon printer the same picture and the pattern did not came out.
So I called HP again and they sent me another refurbished printer. It had the same exact problem! To make the story short I went through four refurbished printers with new heads and inks and all of them had the same printing flaw. All pictures look great on all of these refurbished printers until you print a picture with a large dark black background.
My theory is that the printer system somehow is telling the heads to print two different types of blacks on a one shade black background. So the printer prints photo black then matte black then photo black then matte black in such pattern. And the matte black does not covers completely the photo black and neither the photo black covers the matte black completely, so you get a pattern of two different blacks.
After two months of dealing with HP regarding this problem they have left me on the curve. They have done nothing acceptable to resolve this problem!
I am just wondering if the Photosmart B9180 might have this same exact problem since they both share almost the same technological printing process.
I am looking to buy a printer for making prints os my artwork. The HP Photosmart Pro B8850 Photo Printer seemed the best choice, but now it is dsicontinued. What does HP have that is comparable in price and qualities?
Photosmart B8850
The Photosmart Pro B8850 has a flaw. It should be recalled but the HP company is not doing any thing about this problem! I bought one about a year ago, and it printed very professional looking photos, except for the pizza wheel marks that are there in so many printers. But the photographs were acceptable because the marks are only seen at a certain light values and direction.
However, after a year of having the Photosmart Pro B8850, I notice that my photographs with hard black backgrounds were coming out with two shades of black one after the other, kind of looking like wave patterns or soft airbrushed horizontal lines. I tried to get rid of the problem by contacting HP. They ended up replacing my printer with another printer that was refurbished. However, when I printed on this other printer the lines came again. So I checked to see if it was my computer, and I printed using my lap top. Still the horizontal lines appeared. Then I printed on my small cheap cannon printer the same picture and the pattern did not came out.
So I called HP again and they sent me another refurbished printer. It had the same exact problem! To make the story short I went through four refurbished printers with new heads and inks and all of them had the same printing flaw. All pictures look great on all of these refurbished printers until you print a picture with a large dark black background.
My theory is that the printer system somehow is telling the heads to print two different types of blacks on a one shade black background. So the printer prints photo black then matte black then photo black then matte black in such pattern. And the matte black does not covers completely the photo black and neither the photo black covers the matte black completely, so you get a pattern of two different blacks.
After two months of dealing with HP regarding this problem they have left me on the curve. They have done nothing acceptable to resolve this problem!
I am just wondering if the Photosmart B9180 might have this same exact problem since they both share almost the same technological printing process.
Comparable product?
I am looking to buy a printer for making prints os my artwork. The HP Photosmart Pro B8850 Photo Printer seemed the best choice, but now it is dsicontinued. What does HP have that is comparable in price and qualities?