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1

Don't buy Acrobat Pro

Decided to go to Acrobat Pro 9 from Pro 7. Big mistake. Uninstalled old program first. Installed 9.0 – problems. Uninstall and re-install with Antivirus off – something went wrong - Install unsuccessful. Installed again. Tried scanning something would not work with Dell AIO 962. Tried several things including downloading updates with each successful install – no use. Called tech support. They offered a few ideas – nothing worked. They asked me to see if the scanner would send to other programs like paint and word, no problem. Their answer, call Dell there is something wrong with the scanner drivers. What! Unacceptable! Tech said that scanner drivers are not being recognized, perhaps uninstall and reinstall, but call Dell.

I did find that if you use “custom” you can bypass Acrobat and get things to work but not able to adjust scan settings, so things look terrible.

Print to Adobe from other programs. Works when it wants to. Tried several programs had luck with most, but QuickBooks was a touch and go. It would print to Acrobat one time and not the next, only to work again a minute later. Sending different messages when it failed. During this, a Windows configuration screen came up “Please wait while windows configures Adobe”, “Do you want to run in repair mode”

System start-up now takes three times longer. The Disk Space is 1.5 GB, and leaves setup files on pc. Tried to open existing pdf that had a text field – pop up that a plug in was needed. Closed file – it opened on its own with message that plug in was needed. I closed file – it opened on its own again! This happened about 7 times until I closed Acrobat.

Multiple computer restarts, a few “repair” installs, and it still runs lousy. For reference, Windows XP, SP 3. I keep my computer tuned up and running smooth – at least I did until Acrobat 9. 6 plus hours trying to get this to work – still not working! Unless you are a programmer – avoid Acrobat 9.0.

2

Not gung ho on this version

I have been extremely frustrated with Acrobat 9. I am finding that it is dropping pages and the file becomes essentially unusable, I check and recheck, make a backup that is fine, but when I need the backup, it turns out to be damaged as well. I posted in adobe forums and while people have theories, no solution. It has essentially been suggested that I not use many of the features, such as save, ocr recognition, dragging pages from one file to another, inserting pages, etc. It has become pretty much unusable since I cannot trust it. I would give this package a big -10 out of 10.

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