Creativeprose: Cubicle Schmubicle

Do you remember predictions that, because of the rise of the personal computer, email, and so on, we would soon enjoy a "paperless office"? One look in your trash can proves we're far from giving up paper. But I predict another state of affairs: the officeless office.
Written by Terri Stone on July 6, 2005
Categories: Business, Features

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Do you remember predictions that, because of the rise of the personal computer, email, and so on, we would soon enjoy a "paperless office"? One look in your trash can proves we're far from giving up paper. But I predict another state of affairs: the officeless office.

Creativepro.com is a good example. You won't find a building with our sign hanging out front. Instead, we work out of our homes, which are spread across the western United States. (That physical concentration is a coincidence, not a necessity.) And our authors can be anywhere -- for example, Ben Long is cruising the Baltic Sea as I write this.

When I moved from San Francisco to a cabin in the Santa Cruz Mountains, I was afraid I'd be left out of the news loop. Happily, software companies show me their new products from afar using Web conferencing tools such as WebEx and Macromedia Breeze. Publishers send books as attachments to email messages, and when I want a printed copy, there's overnight mail.

Without an office full of co-workers, we don't get the casual but often important communication that takes place in hallways or lunch outings. But instant messaging has a conversational feel that's almost as effective. One minute, Creativepro site administrator Cindy Samco is relaying the antics of her cats; the next, we're musing on the significance of site numbers she just crunched. The good old telephone is an everyday tool, as well.

Of course, some businesses can't function without employees in certain locations. But creative professionals are much more likely to flourish in virtual offices. If you're one of them, I'd like to hear what makes it work for you, and what you miss. You can share your experiences. Just look for the VoxBox on the left and click "Respond to this article." Perhaps office-bound readers will find tips on how to convince your boss you can telecommute occasionally without bringing the workplace to its knees.

For resources on working outside the traditional centralized office, check out these Creativepro.com articles:

Mastering Virtual Project Management
As many of today's creative projects are managed by multiple collaborators in far-flung locations, electronic management tools can help you stay on task.
http://www.creativepro.com/story/feature/16643.html

Thriving through Unconventional Collaboration
When Zaudhaus Design hit a rough patch, its founder recreated the company using a simple yet elegant business model. Here are the secrets to his success.
http://www.creativepro.com/story/feature/20201.html

Making the Best of a Dysfunctional Work Team
And you thought the guy in the cubicle next door was unusual. Here's how to cope when your co-workers are small, hairy, and named Tiger, Sable, and Noodle.
http://www.creativepro.com/story/feature/18831.html

1

If only it were me...

I am a technical artist for an apparel manufacturing co. Last year, when the occupant of a cubicle, I was allowed to work from my art studio (a.k.a. my guest bedroom) every Friday. I thought I had died and gone to heaven. I need silence and zero interruptions to maximize my art productivity, and I found both at my studio. Unfortunately, I have now "upgraded" to an office with a (not-sound or interruption-proof)door, so my studio days seem to be over in the eyes of management.

Here's to hoping that you are right and that I will someday get to work from my studio once again.

2

virtual office from vacation across the border

Check out an article my husband wrote after our Christmas vacation in Mexico. It says it all. http://www.smallbizpipeline.com/59200021

3

Talking to pets is good; also talking to your computer screen

Donna, my voice would be silent for hours if I didn't talk to my pets. :-) I also find that scolding my computer for its occasionally poor performance is satsifying.

4

Better productivity from home

When I began freelancing, my dog would put her head on my lap about 4 to ask for dinner. I'd rub her ears and tell her it was too early, but eventually started feeding her. Pretty soon she was coming in at 3:30, then 3. If I succumb too early, then she gets hungry for breakfast before the sun comes up. I have to hold her off. It is distracting . . . but better than the guy who comes into your office and plops down to chat when you are on a deadline.

Working as a freelancer has advantages. No meetings that have zip to do with your work. No politics, gossiping or back stabbing. No hassles about being late or scheduling vacations. No wasting time getting dressed up. No being a slave to the clock.

Working from home has a few drawbacks and takes discipline, but it is definitely worth it. Dealing with office bureaucracy not only wastes precious minutes, it zaps your soul . . . and you need positive energy to be fresh. It's easy to stay in touch with colleagues by email, although it's a good idea to schedule lunches or just stop by to keep up the human side. Being chained to a desk for eight or nine hours is taxing. Now I can break up my time and go to the gym or or do errands or take a walk with my dog. The break gets my body moving and wakes up the mind as well. It makes me more productive in the end.

5

It's the only way to work.

I've been a freelancer/virtual office person for around 15 years, and I can't imagine going back to an office building, a commute, and a shirt with buttons. And besides, my dog and I would really miss each other. Seriously, the key for me has been to keep a semblance of regular hours, so I have a personal life (my wife likes that) to go with along with my ideally-shaped work life. Another great benefit of this arrangement is to be have the freedom to pursue any other endeavor alongside my graphics business, which for me can include music, experimental filmmaking, photography, teaching, or any combination thereof. Carving time out here and there for these or other activities is a snap.

--Steve in L.A.

6

After nearly 7 years of working at home, it's still great!

About seven years ago, I left the corporate halls of the marketing agency world to consult and coach from my home. I could never go back. I am more relaxed, more productive for my clients and have the added benefit of my children actually recognizing me.

I do nearly all of my commerce through web sites and email. Acrobat 7 Pro makes even proofing and final art a snap. Moreover, after walking away from maintaining staff and buildings for years, I am enjoying actually being able to keep some of the money!

For me, there has been no downside.

R.G. Smith

7

neither all physical nor all virtual, but hybrid

It doesn't have to be either/or. Different models will work for different individuals and professions. For me, as a college teacher, a combination of real and virtual encounters works best.

I have "technically challenged" colleagues whose sole contact with students occurs face to face. That's the way I made it through college and graduate school, so that extreme obviously works. In contrast, my daughter Katrina has successfully taught totally on-line courses for Yale, and enjoyed it. The internet has allowed her simultaneously to teach seriously bright and accomplished Ivy League graduates on every continent. Cool! That extreme also works.

However, both Katrina and I prefer to combine the two approaches. We meet our students in physical locations: a multimedia classroom, an office, and at times even our own homes. For a liberal arts education there really is no substitute for such personal contact. At the same time, though, a considerable part of our interaction with those students, as well as with colleagues, occurs via the internet: BlackBoard, personal web sites, email lists and individual exchanges. (Many of my students like instant-messaging each other, but I find it disruptive. I do, of course, make an exception when I have a chance to video iChat with my two year old granddaughter!)

-wayne

8

The value of telecommuting

I have to agree with the article about telecommuting. My husband was promoted and transfered out of state last winter, and I thought I'd have to find a new position. Fortunately, the company I work for didn't want to lose my services so through instant messaging, teleconferencing (we'd like to vidoe conferencing) and mass e-mail, I keep current and work the 8-5.

I do, however, miss keeping the office separate from home. Though it's great to wash laundry at my leisure, I miss the good ol' feeling of walking through the front door to sanctuary.

Sincerely, Candi Teachman.

9

I've worked from home for 12 years

Thank God for computers, ichat and messengers, not to mention DSL. I am a designer who began working from home when my son was born more than 12 years ago. I have never looked back. Lucky for me I have a great boss who keeps me on salary for 20 hours per week, and we have a great rapport so it's really unnecessary for me to be in the office. I now have two kids (9 and 12) and somehow I get just as much work done at home in half the time. Maybe that's because I'm not answering client calls or other time-wasting activities that naturally happen in an office environment.

What do I miss? Adult interaction. But that is easily solved with a phone call or an iChat conference. And there's always talk radio -- ha ha! And thanks to CreativePro, I keep up with the latest industry scoop!!

I don't miss the commute or the daily client interruptions. And I get to be with my kids whenever they are home, which is essential. I also get time to help out at their school, which is important to all of us. I could go on, but you get the idea. I have the ideal working situation for a working mom!

10

Working at home with kids

Many of us have spent years walking a tightrope, trying to balance work and family. Working at home can be wonderful! It can also be the absolute pits, especially if you have small children at home.
Over the last 15 years, some things haven't changed. Most mornings I just put the blinders on and forge ahead. I'm pretty good at getting a cup of coffee without even seeing the dirty dishes from the night before.
Carefully sidestepping the vacuum cleaner, without spilling a drop of coffee, I meander down the hall. It's tough, though, to climb over the mountain of dirty laundry because the hamper lives right outside of my office.
Ten years ago, life was very different. I was married. The kids were 8 and 12. Working at home was ideal for me. I could work and still be there for the kids. Then again, maybe I should say: I could work in spite of being there for them. It felt good-like I was really in control-when someone asked how many hours I worked. I'd say, "Oh, it's depends on what else is going on in my life." They'd just eat it up!
Writing requires a certain amount of concentration, which was easily undermined by the kids' fighting, doorbells ringing, and the zillion "Can Heidi come play?" phone calls I answered weekly.
Life was wonderful when there are no half days or holidays from school, my ex wasn't on one of his clean-the-house kicks, and we'd been invited out to dinner or there were leftovers to zap.
Things went along pretty well during the school year. I'd write during school hours. I felt productive. Once the kids got home, Mom's Taxi was usually on the move. Summer, on the other hand, was hell . . . writing-wise, at least. While nothing is more important to me than the kids, that need to write does somersaults inside me if it's not let out. For three months, I did what I could and tried to keep my frustrations to a minimum. The "Don't Knock Unless You're Bleeding" sign on my office door had little effect. My mantra became: They're only young once, they're only young once...
I usually write when it's quiet, so noise is distracting. When I worked in the newsroom, I got used to noise. Once back home, though, I soon needed quiet again.
Face it: Kids equal noise. Earplugs helped drown out Heidi's TV and Ryan's guitar practice, but nothing buffered their fighting. And nothing got me more uptight-it still does. And they know it.
Working at home is the ultimate in flextime. For me, it began out of necessity, rather than desire. If I got up at 5 a.m, I could put a full day in before Ryan got home at 2. "If" was the operative word here.
No matter how much I work, it never seems like I'm doing enough. When I started logging my time, it amazed me. I thought I worked a fraction of the time I actually do. I'd kick myself on the days when I had four billable hours, yet manage to ignore the 12-hour days.
I chuckle when I think about using a webcam through my computer. Fortunately, none of my clients have ever asked to speak to me that way. I try to picture how professional I'd look, in my jammies, frantically waving my arms and throwing empty film canisters at my squabbling children, while interviewing the governor. Her Honor may be envisioning me in a suit and heels, but we know better, don't we?

Sandy Hershelman
http://www.sandyhershelman.com
hershelman@olympus.net

11

Health has choosen a home office.

As I have had terrible health issues, I have been forced to work in my home. It is better as there are no distractions, and of course choosing what hours to be productive is an option. Example; the quiet evening when no phones are ringing. Though the personnel contact with people where a client can be helped to decide if I am the right choice for the job is gone. Now I rely totally on advertizing where I depend on word of mouth, and a customer that does know what they want done to there photo. I specialize in photo retouching, and really do miss the people. If I had a choice I would love to be back in the office, in my case retail store. Though I am still in business and can cater to days when I do not feel well. Over the phone they do not see this, so I sound healthy and reliable. Had they spoke to me in person that day, I would not have gotten the assingnment.

12

Are there downsides to working at home?

I've just recently become a self-employed home office business owner. Since March, I've been working from my former living room, which is now a comfortably decorated office with two large windows. For the past 16 years, I worked in windowless offices made comfortable only by extinguishing the overhead flourescent lights and using numerous lamps.

In the spring, I was able to throw open the windows, allowing a fresh breeze to waft through the house while listening to several birds as they were feeding outside. One of my three cats, who I have temporarily given the name "Office Cat" or "Art Cat," is almost always present, begging for a rub and not only keeping me company but providing plently of free entertainment as well.

Only my twenty-year-old daughter remains in the house with my wife (who works outside of the home) and me, and she stays busy attending college and being social. I've been able to have healthy lunches prepared at home with my daughter on most days. Otherwise, I'm virtually alone most of the day, and that's just fine with me. No interruptions. I can actually focus on one project without distractions.

All of this may be different this coming winter, with long, gray, cloudy days. But we've just added another cat who doesn't really get along with the incumbents, so there's even more free entertainment ahead.

So, are there downsides to working at home?

13

So true!

I have been working from home for nearly five years. I definitely don't miss commuting. In fact, I shortened my present 'commute' by 50% a couple of years ago when I moved my office from the basement to a room on the main floor as I had one less flight of stairs to run down.

I do miss talking out loud sometimes. I find having a couple of pets around helps.

Some survival strategies I have found useful:

-- Develop a daily routine, and stick to it as much as possible.

-- Get dressed! This is a big one for me. If I don't get dressed, although I am terribly comfy in my pyjamas all day, I lose a sense of time.

-- Take lunch and exercise breaks. Read a book, hit the treadmill for a while, practice some yoga.

-- Keep some friends that I visit physically. It is so easy to develop relationships with virtual colleagues these days using instant messaging that sometimes I don't realize how long it has been since I have interacted with my human friends.

donna baker.

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