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Heavy Metal Madness: Keyboards I Have Known and Loved
Whether working in his letterpress print shop or using QuarkXPress on a PC, Gene Gable sees the connection between the machine's keyboard and the pages he produces. This installment: Gene ponders the evolution of the keyboard, or how modern technology has distanced us from the tactile pleasures of typing.
Written by Gene Gable on March 19, 2003
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Keyboard Hall of Fame
I can't comment yet on what it's like to type on a 1926 Intertype keyboard, though I'll let you know sometime soon. But I have had the pleasure and horror of working on quite a few different keyboards in my time, and I do not underestimate the role they play in creativity and efficiency.
It's not that modern keyboards are so bad -- manufacturing improvements have made them pretty functional, ergonomics have improved some, and now at least the colors match your computer (which seems to be more important to most buyers than long-term comfort).
But for a mechanical-thinking person like myself, the comparison between an Apple Pro Keyboard, and one from any variety of '70s-based composing systems, is like Rock vs. Jazz -- they both have merits, but one is a pleasure to use and the other one drives me nuts. For one thing, you can give up trying to repair a modern computer keyboard. No amount of WD-40 seems to fix them these days, and you can't even get most of them apart. You certainly can't free their sticky mechanism by using high-test gasoline, which is recommended in one of my Intertype instruction books (see Figure 8).
Figure 8: Long before OSHA cleaned up the workplace, high-test gasoline was a useful tool for freeing up sticky keyboard mechanisms. Don't try this on your Mac keyboard, though I've heard it works great for Windows machines.
My favorite keyboard was the ULTRAcount 2000 from AKI (Automix Keyboards, Inc.) in Redmond, Washington. AKI made all sorts of terrific keyboards which were favored by typesetters for their pure speed -- you could really fly through copy on an AKI, and they had lots of specialized keys. (What good is a keyboard "shortcut" if it involves depressing two keys and has to be either memorized or looked up?) Keyboards like the ULTRAcount had lots of keypads -- you were never more than a single-click away from any command. Plus, my wife dubbed this one the "Star Trek Keyboard" because of its similarity to something you'd find on the bridge. We could imagine Sulu spinning its first-ever trackball (which was actually a white cue ball adapted for the job) or thrashing back and forth in his chair while piloting through a rough set of copy (see Figure 9).
Figure 9: More power, Scotty -- we've got a long book to set here. The AKI ULTRAcount 2000 was the first keyboard to include a trackball for easy editing and was painted a very pleasant blue.
Most serious writers pine after the keyboard on the IBM Selectric or Selectric II typewriters (see Figure 10). Those machines are still a pleasure to type on, and they came in such wild colors. But in my evaluation, it wasn't so much the keyboard that made the difference (it was one of the first to use pitch-topped keys), it was the way that type ball spun and whacked the page as you composed. Selectrics were good heavy machines that felt solid and assured, and for an entire generation of writers they got out of the way and let them fly through copy and reliably pound it on to the page.
Figure 10: The IBM Selectric Typewriter was released in 1961. Designed by Eliot Noyes, the first model and its successors (II and III) went on to capture over 75 percent of the typewriter market. Many best-selling authors still use Selectric typewriters.
My worst keyboard was definitely the AlphaComp II from Alphatype. Despite the promotional photos showing speeding hands busily producing profits (see figure 11), it was a horrible machine that caused me to swear violently and curse the day I'd bought it. But that was from a combination of flaws, frankly, and proves that even the best keyboard can't save some machines from the junk heap.
Figure 11: The Keyboard Hall of Shame: The AlphaComp II caused hands to fly, as pictured here in a sales brochure, but frustrated even the most conservative typesetter to the point of cursing and throwing things.
The Key is Not the Key, but the Keyer is the Key
While I wish someone would after-market high-end keyboards designed for use with specific applications, the thing I miss most about the era of good keyboards is not so much the physical gear, but the spirit of camaraderie and creativity that came from having to retype so much stuff. When I was working on my college newspaper, it was composed at a large print shop in Los Angeles. The operator of the display-type machine -- a Compugraphic 7200 Headliner -- was an old guy named Pat with ears large enough to cause a stir among new staffers. When Pat delivered our headlines for proofing, he'd always say the same thing: "I set them the way you asked, but threw in a few alternates that might fit a little better." And every time, we'd pick one of his headlines to run in the paper.
Re-typing copy was part of the editing process in a good shop, so when that was eliminated by networks and memory devices, we lost an important quality-control step. And when you knew from the start that making changes was a big deal, causing someone to have to go back to a machine and type it all over again, you were more careful in the writing and copy-editing stages. We've lost that, too.
I'll let you know soon what it feels like to type on a machine as big as the Intertype with it's rusted-metal keys and odd layout. And I'm desperately hoping that one of the new features in a future QuarkXPress is a "Big-Eared Pat" pop-up dialog box that gives me witty alternate suggestions to my own and others' writing.
Read more by Gene Gable.











Keyboard layout makes a difference too...
Not only is the tactile feel of a keyboard important, but the design of a keyboard is too. Why are all keyboards designed with the main usage area offset to the left, so that it's uncomfortable to use? Shouldn't the number pad or arrow keys be on the left and keyboard in the middle?
Autodesk used to make a product called the "Switchboard" -- a keyboard where you could rearrange the three sections. It was the best, alas they are not made any more.
Logitech's diNovo keyboard is closer to nirvana, with a separate number pad that can be moved to the left. Really, how much do most users use the number pad?
Audio quality is also important. I recall an OS9 system extension that would make the sound of a manual typewriter when the keyboar was used. Perhaps that's what is needed to bring back the feel of the "old days."
Memory is long
Memory is long, but because I like Gene Gable's writing I print off his articles for future perusal.
I thought I'd seen this article before and sure enough it first appeared on March 20, 2003, the fourth article in the then new series.
When you go the "Print Version" of the article the original date shows up but its "Web Version" has all the appearances of a new article, until you look for a date. New articles have current dates in the "Web Version" header this reprint didn't have any date at all.
For some there might be nothing wrong with presenting old stuff as apparently new but I see it as a potential question of integrity.
Remember a number of years back, people were shattered when it was revealed that Ann Landers reprinted old letters without notifying her readers that they were reprints? The readers thought they were reading new material and felt betrayed when it was revealed to be old.
This isn't the first time one of Mr. Gable's article's has been reprinted. (Or in the web world would the word "re-presented" be more accurate?) "The Creative Pro Next Door" didn't stick in my mind as much as this article (I've been typing since Junior High in the 70's) but I'd thought I'd seen it before. It's only with the appearance of this second reprint that I checked.
There's nothing wrong with Mr. Gable taking a vacation, or spending time getting his letterpresses up and running or being busy with projects like Context, meant to help the creative professional. There's nothing wrong with identifying reprints when a new article isn't available, and I do recall CreativePro.com identifying reprints of other authors' work.
It's only a little thing, maybe someone didn't want visitors to be confused by the 2003 date or was too busy with the other work involved in getting the web site updated to reformat the "Web Version" header to include a statement about the article being a reprint. But little things can add up. Or maybe I'm being old fashioned, like an Underwood Typewriter.