QuarkXPress 6.0: A Safe Upgrade in Dangerous Times

QuarkXPress's perch on top of the page-layout heap has long been undisputed. But with increased competition from InDesign, the pressure is on Quark to produce an upgrade that secures its standing. Does QuarkXPress 6.0 deliver? Gene Gable reviews the Mac OS X version of XPress.
Written by Gene Gable on July 8, 2003

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It is nearly impossible to consider the features of QuarkXPress 6.0 and not notice the massive pile of baggage crowding at the front door. The OS X question for Mac users fills a large suitcase, the InDesign vs. XPress smackdown takes up a huge trunk, and the very issue of Quark itself seems to be weighing heavily on every bag.

Here's a brand that refuses to follow the rules and continually frustrates the industry it helped create. The legends are large and the mysteries many. Yet every few years we collectively send our offerings to Denver and go back to conducting business with a solid software product that can rightfully be called the "official global workhorse."

That lucky position is under assault, and the next chapter of this 16-year-old story may written on the success of Quark 6.0. Whether we pony up our cash or finally say "phooey" to Quark and cede global domination to Adobe, is the key choice at stake. Based on working with the product for several weeks now, I'd say it's premature to count Quark out. This is not a stunning upgrade, and if you're looking for lots of bells and whistles, you'll be disappointed. But that may very well be the key to Quark's success -- XPress 6.0 is as comfy as a pair of old shoes that just got a fresh shine and some new laces (see Figure 1).

Figure 1: XPress comes to Mac OS X and Windows XP, delivering a moderate set of new features and a new price: $1,045 retail, $199-$499 for upgrades.

I'd rather leave the bulk of Quark baggage at the door, but there are a few key issues to consider outside of direct product features. Software is a relationship as much as it is a list of features, and the dialog between buyer and seller does count.

Licensing Agreements
First and perhaps most significant, is a change in how Quark enforces the licensing agreement we confirm when we install their software. Quark has always licensed use for a "single computer," and if you've ever tried to run your version of XPress on more than one networked machine, you've gotten a warning dialog box and the program won't open on the second machine.

But this didn't prevent most of us from installing XPress on both our work and home computers, or on our laptop for use when we are away. The "moral" license clearly gives us the right to use software wherever we want and on whatever machine we want, assuming we don't violate the spirit of the agreement. We understand the difference between "fair use" and "theft."

In this version Quark has instituted a product activation system that now restricts that second "moral" license and confines single-seat buyers to only one unique machine, which is registered with Quark over the Internet or by phone (see Figure 2). There is a process whereby you can change the activation to a new or different computer, but you can't swap back and forth between machines at will. No laptop use if XPress is activated for your desktop machine. No way to run XPress on both your work and home machines, even if you never run them concurrently. For those who travel or take their work home, this is a massive and unacceptable restriction.

Figure 2: Be careful when you accept Quark's licensing terms -- you're agreeing to only run the software on one specific machine (and it will only run on that machine), so no laptop and desktop use!

Adobe also specifically licenses its products for single use, but its agreement allows for laptop or home machine use, as long as they aren't used simultaneously. A Quark spokesperson told me the company was "exploring" the question of laptop/desktop use, but if you purchase the product today, be clear that you will not be able to run your software on more than one machine until, or if, Quark revises its practice. I would counsel anyone who is considering this upgrade to complain to Quark about this policy and perhaps we can get it changed.

Quark does have a Licensing Administrator Software product, which gives larger customers a lot of flexibility in using multiple copies of XPress, but it's overkill for single-license sites. There must be a way to please everybody, and still give Quark the aggressive protection it so desperately craves. I feel the same queasiness about these intrusive methods of control as I do when asked to check my bag before being allowed to shop at Tower Records -- the presumption of guilt is unsettling.

Quark continues, by the way, to restrict use of its products geographically (the Americas version will only run on English-language operating systems). Quark has irked international users for years by selling a much more expensive multiple-language version of XPress called Passport. Adobe InDesign supports multiple languages in the same standard package and for thousands of dollars less than Passport.

The InDesign Issue
In running through the new features of XPress 6.0, I've tried not to make too many comparisons to InDesign, but some are unavoidable. Professional graphic designers or publishers should surely download a demo copy of InDesign and try it out before upgrading to XPress 6.0. Quark says it will have demo copies of XPress 6.0 available soon, so you don't have to make this decision without hands-on testing. InDesign is the superior product -- it integrates much better with other Adobe applications, and on a feature-for-feature basis it easily beats XPress. Adobe's inside advantage with PDF is even clearer now that we've seen the PDF morsels Quark is serving up.

But software is like a musical instrument, and each program has a unique feel when you get your hands on the keyboard and start working. XPress is the Fender guitar of page-layout -- we could replace it with something fancier, but the music we make on it comes out just fine. We love XPress because it continually gets out of the way and lets us do our work, and we've looked the other way for years when confronted with any of the negatives. Both programs are capable of turning out award-winning pages, but the industry's heavy investment in XPress means the majority of users will make this upgrade, at least on some of their copies.

It's sad, really, that Quark, the company, isn't more beloved by their customers. We'd all prefer competition, and despite an almost love-fest for Adobe, no one wants single-brand domination of the industry. With a perky makeover (or perhaps major reconstruction) Quark could be a company we'd all get behind.

1

Downgrade to 6.0...

Let me get this straight:

- a crippling activation scheme (I have copies of all my software and workfiles on a bootable external firewire drive. That way, if my main drive dies, I'm up and running in a few minutes. If I need to go work somewhere, I just pick up my drive, boot form it on whatever machine I'm handed and I have all my stuff, fonts, preferences, etc. I even work that way on the laptop! Seems Quark doesn't want me to work that way...)
- publish and subscribe is gone (major, major bummer!)
- can't save to version 4.0 (Ooo! Shades of Microsoft circa '95: "Resistance is futile! You will be assimilated!" My main clients request 4.0 files, and I don't see them upgrading soon 'coz there's nothing in it for them...)

And they call it an upgrade? Sounds like a downgrade to me! Don't get me wrong, the idea of ditching classic sounds mighty sweet, but I don't see 6.0 working for me. Maybe I'll start toying around with InDesign again.

2

Quark and Customers

While the article may be accurate as a review, the fact is that Quark is once again taking a cavalier attitude towards customers.

Despite claiming publicly that 6.0 was shipping, the reality is that as recently as July 16, they are back-ordered and say it will be "20-30 days, maybe longer" before orders placed and paid for in June are filled.

This is a constantly changing date--two weeks ago, orders were expected to go out in "a week or so," so there is no reason to believe this latest date.

3

Activation woes Quark insanity

As a production person using Quark and InDesign on a daily basis I have serious problems with Quarks Activation ( I am still waiting to have it correctly activated) Quark 6 as a software program for the output of pages works perfectly fine but the activation thing is just plain madness it does not work as it should (ie first time) I have tried the internet option the phone and am now trying the emailing of the activation codes to quark after i had to fax the details to them (yes very hi tech). Once I have the program up and running it is fine however Quark need to wake up seriously if they are to remain at the top of the game they have to cop on that they are taking serious liberties with their customer loyalty. By the way we are now able to get more work from agencies as the designers are far more comfortable with InDesign than they are with Quark. Also an issue that my brother a trainee graphic designer has brought to my attention is that InDesign while it may lack serious inroads in the production field is making serious inroads in the creative agency area and the point is that at the end of the day is that our work comes from designers at the end of the day and they will go to companies that are using their software and can produce the artwork that they have created the way they want it to appear. I don't like the idea of Adobe ruling the world either but Quark are damaging themselves irrepairably in way that they are behaving towards their customers creative and production based.

4

Quark is second place to InDesign

I agree with most of this article, however, I can clearly see Adobe Indesign is leaving Quark in the dust in many, many ways. Best of all is that InDesign is less expensive than Quark to buy or upgrade. Spend less and get more with Indesign. Quark pdf features are a joke as well as attempting to make Quark a web tool. Quark is just too Quarky --- Go for InDesign. You will be much happier and much more satisfied with more cash left in your pocket.

5

Publish and Subscribe

This is mentioned very briefly in "What's Not There," and Sandee below is right--it will be a much missed feature. Hopefully this will be addressed in a third-party XTension. But compatibility with Adobe products like Photoshop and Illustrator is certainly one of the benefits of InDesign.

6

Quark Xpress is the standard

Love it or hate it, Quark is the standard. When it comes to reliable output, I still don't think much surpasses it, although InDesign may be getting there.
There are 2 things about the article that come to mind, one is the choices that an OS 9 using shop has, and OSX and Quark. Gene hit the nail on the head concerning choices that users have at this juncture in time. I came real close to abandoning my Mac based workflow, especially because all of the major software I need to function is available cross-platform. Instead, I've decided to continue on with a new (G4) Mac, going to an OSX machine and using Quark 6 and InDesign 2.
I agree with the comment about Tim Gill and the direction of the company, I think it has lost it's soul. I've been really fortunate in my dealings with Quark, when we were members of Service Plus, they always treated me well, especially during the 4.00 release disaster. I can't believe it has taken them this long to release something for OSX. Maybe they thought the same thing I thought, if the software is essentially the same on both platforms, why develop for the tiny market share on the Mac? Am I the only Mac user who feels like the poor relation when it comes to software?
Time will tell how well Quark 6 succeeds, I hope they take a clue from Adobe and throw in a few things for the faithful who have been using the software long-term.

7

No Publish and Subscribe editing of placed images

I've looked through the article and can't find mention of the missing feature that allowed you to edit a placed image in a program such as Photoshop or Illustrator.

This has to do with the fact that Quark 4 and 5 used the ancient Publish and Subscribe code to open placed images and then update them in the program.

Without this, Quark 6 has no way to launch the editing program, and then update the placed image.

This is a feature service bureaus and designers use all the time. Without it, the program is really crippled.

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